Systems Analyst at Rede

2021 - Present

• Implemented API integrations with prepaid card brand partners, reducing activation time from D+1 to 2 minutes by modernizing the process from legacy batches to online HTTP RESTful communications.
• Optimized the accreditation flow, decreasing service order incidents related to card machine delivery by 90%.
• Authored comprehensive procedures and defined architectural patterns for the Accreditation Squad (15+ professionals), enhancing team autonomy and efficiency during incident inquiries.
• Mentored new joiners and junior developers on Java, AWS, and SQL, improving team engagement and skill proficiency.

Systems Analyst at Matera

2020 - 2021

• Designed and implemented new payment methods within a payment gateway, including QR Code functionality, enhancing user flexibility and security by enabling custom due dates and payment/transfer limits.
• Elevated code quality and resolved critical bugs using Java 8 and Spring Boot, reducing new production incidents by 80%.
• Supported new joiner onboarding by mentoring product architecture, development methodologies, and local environment setup, accelerating team engagement and productivity.

Systems Analyst at Samsung

2017 - 2019

• Developed and implemented "Tingu", a self-service web system, significantly reducing HR department overhead by 90% by enabling employees to independently manage inquiries via factory-wide kiosks.
• Led the design and implementation of "CAPA", a planning tool that provides real-time manpower capacity forecasts based on demand, slashing planning time from one week to just 30 seconds.
• Created interactive dashboards using JavaScript and PHP, providing engineers and directors with critical real-time insights into production quality to facilitate informed and strategic decision- making.

Software Engineer at Domma TI

2014 - 2016

• Designed and implemented an electronic inventory control system, boosting client productivity by 90% by eliminating manual data handling (spreadsheets, image processing) and streamlining inventory management.
• Developed a visitor management web application for a security company, significantly reducing paperwork and enhancing traceability of all visitors.
• Built a cash flow management web application for accounting analysts, increasing productivity through automated calculations and centralized data, enabling real-time financial monitoring and follow-up.

Intern at Lenovo

2013 - 2014

• Actively participated in Agile sprint meetings and technical design sessions, gaining practical exposure to project planning and system architecture.
• Collaborated with senior developers on code reviews, receiving constructive feedback to improve coding standards and efficiency.
• Resolved over 10 software defects in the SISCOMP administration system using PHP, contributing to enhanced application stability and user satisfaction.